Email aliases
Each address goes to the person who handles that category. Using the right one moves you to the front of the queue.
- Hub & umbrellaPress, partnerships, general inquiries hub.contact@untrapd.com
- FINDERR supportApp issues, setup help, bug reports finderr.support@untrapd.com
- FINDERR betaBeta-tester access & feedback finderr.beta@untrapd.com
- Privacy / dataGDPR requests, data deletion, account questions untrapd.privacy@untrapd.com
- Legal / IPTrademark, DMCA, legal notices finderr.legal@untrapd.com
The honest part: UNTRAPD is solo-founder operated. We read everything, but typical response is 48-72 hours. Critical bugs (FINDERR crash, security issues) jump the queue — use finderr.support@untrapd.com with "URGENT" in the subject.
Not urgent but want faster dialogue? Join us on Telegram — that's where we hang out daily.
Hub / HQ
UNTRAPD is a fully remote, location-independent project. No physical office. Correspondence is email-first.