UNTRAPD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application FINDERR (the "App") and related services.
App Purpose: FINDERR is a phone recovery and alert system that displays your contact information on your device's lock screen when your phone is lost, helping others return it to you.
Account Information:
Alert Contact Information:
Survey Data:
Device Information: Device type, operating system version, app version, device identifiers (for authentication only).
Usage Data: App feature usage, survey completion status, timestamps, error logs and crash reports.
Authentication Services: Apple Sign-In and Google Sign-In provide basic profile information you explicitly consent to share (User ID, email, name).
Payment Processing (RevenueCat): Purchase transaction data, subscription status, customer identifiers. We do NOT receive or store payment card information.
We send account verification emails, important app updates, and security notices. Marketing communications are optional and you can opt-out at any time.
We share information with trusted service providers:
We may disclose information if required by law, in response to court orders, law enforcement requests, or to protect the rights and safety of users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred with the same privacy protections.
You have the right to:
Update your information in the app Settings, or contact us at finderr.legal@untrapd.com. We respond within 30 days.
When you delete your account: personal information is deleted within 30 days, survey responses are anonymized, cached data is removed, and third-party services are notified.
FINDERR is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such collection, we will delete it immediately.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards including standard contractual clauses and your explicit consent where required.
Primary processing: European Union (Supabase EU region), United States (RevenueCat, Google Play).
Mobile App: Does not use cookies. Uses local storage for preferences and device identifiers for authentication.
Web Interface: Essential cookies for login, analytics (Google Analytics - can be disabled). No advertising or tracking cookies.
Right to know what data is collected, right to delete, right to opt-out of sale (we don't sell data), right to non-discrimination, right to correct inaccurate information.
Lawful basis: consent and legitimate interests. Rights include: withdraw consent, data portability, restrict processing, object to processing.
We may update this Privacy Policy to reflect changes in our practices. We will post updates in the app, send notification for material changes, and provide 30 days notice for significant changes.
Questions about your privacy?
Response time: within 7 business days