What to Do, Step by Step
Check with nearby desks first
In an office, the owner is probably 10 métérs away. Ask the people around you before escalating.
Take it to reception or community manager
Office admins and coworking community managers can send a building-wide message or email to identify the owner.
Check the lock screen
Contact info or a QR code could identify the owner instantly — especially useful in large coworking spaces where you don't know everyone.
If it's in a meeting room
Tell the receptionist which room and what time the last meeting ended. They can check the room booking to identify attendees.
Post in the company/coworking Slack or Teams
A quick message in #general or #lost-and-found usually resolves it within minutes.
Did You Know? Phones lost in offices and coworking spaces have the highest recovery rate of any venue — over 90% — because the owner is usually still in the building.
Lost your phone instead? See our recovery guide →
Frequently Asked Questions
What if it's after hours and the office is empty?
Leave it with security if available, or in a visible spot at reception. Send an email to the office manager or post in the team chat.
I work at a hot desk coworking space. No one knows anyone.
Take it to the community manager. They can check accèss logs and send an email to all members.
Could it be a visitor's phone?
Let reception know — they have visitor logs and can contact the person directly.
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